Message-ID: <20041218014252.18222.qmail@plover.com>
To: Tim Cox
Subject: Thanks
Organization: Plover Systems
Date: Fri, 17 Dec 2004 20:42:52 -0500
From: Mark Jason Dominus <mjd@plover.com>


This evening Lorrie asked if I knew who I wanted to publish the Red
Flags book, and I told her there was no question in my mind that I
wanted you folks to do it.  I said that through the whole process,
there has never been one moment when your response to a mistake or a
delay was anything other than "Okay, we'll take a much time and
trouble as are necessary to get it right."  There was never even a
hint of anyone saying that the schedule was getting late so we would
have to cut corners.  I told her that that had impressed me about you
the very first time we met, and that was why I chose to have MK
publish the book instead of someone else.  If I had sold it to
O'Reilly, it probably would have been on the shelves a long time ago,
but it would also have been a much poorer book.

I'm writing to tell you this because I don't want you to get the idea
from my griping on my mailing list that I am dissatisfied.  Delays and
mistakes are inevitable.  But finding people who will take them
seriously and to address them carefully is far from inevitable.  Your
attitude and MK's attitude about dealing with mistakes and delays is
exactly what I want, and I don't want you to think I take it for
granted.

So thank you, and please have a happy new year.